Job Description
The Post in Context
The key purpose of this post is to maintain constant surveillance of customers in the facility; acting immediately and appropriately to secure the safety of customers in the event of emergency. When necessary, you will provide emergency care and treatment as required until the arrival of emergency medical services.
This post will be based at Hillbrow Health & Wellbeing, Hillbrow Sports Centre, Meads, Eastbourne. A local partnership of Wave Active and South Downs Health and Care will be running a health and wellbeing ‘hub’ at the Denton Road site in Meads, bringing together high-quality sport and leisure facilities alongside provision of accessible NHS and private community healthcare services.
Person Specification
Profile (Essential)
- Good interpersonal abilities
- Able to understand hazards related to pool conditions
- Tact and diplomacy when dealing with customers who are breaking the rules
- Ability to stay calm under extreme circumstances
- Excellent observation skills
- Quick reaction in dangerous situations
- Customer focused
- Driven and Enthusiastic
- Passion for providing exceptional service
- Team Player
Experience (Essential)
- Similar work environment
Qualifications (Essential)
- NPLQ (Ability to obtain NPLQ on our next available course)
- Interest free funding maybe available if you do not have this qualification
Qualifications (Desirable)
- Knowledge of COSHH regulations
- Coaching Qualification
- First Aid Certificate
Specialist Knowledge (Essential)
- Able to organise leisure sessions in at least one activity
Other (Essential)
- To be flexible to the changing demands of the business
- To be able to follow Wave Active Limited’s Policies and Procedures
